Trading Terms

Standard Trading Terms and Conditions for H Everett Interiors

    1. Planning, design and quotations.
      1. We offer a free design service for your project. These drawings and designs will take us many hours to complete for you. We are happy to do as many drawings as necessary to achieve the right results for you and your home. However after two sets of drawings or changes to drawings a proportion of the project deposit, typically £300.00 will be required to continue with further planning and design changes.
      2. All quotation prices are fixed for a 30 day period from the time of quotation. This also applies to any discount structures in place on a quotation unless otherwise stated.
      3. Any goods or services required as extras to the original quotations will be quoted and/or charged extra.
    1. Orders and payment.
      1. Orders will only be accepted with a signed copy of a quotation - drawing and/or a 25% deposit. When placing an order you are accepting a contract and these terms and conditions.
      2. For supply only goods payment balance is strictly on delivery.
      3. For supply and installation services balance of goods value will be due on delivery and payment for installation and other works payable on project completion.
      4. Payment methods accepted: credit cards, debit cards and bank transfer.
    1. Delivery, Installation and lead times.
      1. Installation dates given are a week commencing date and carry a lead time of four to six weeks. Although we endeavour to fulfil these dates sometimes circumstances that are out of our control may change dates given.
      2.  Completion times are estimated and to the most accurate, however some instances may cause the project to overrun scheduled completion times.
    1. Design and supply only services.
      1. The customer and their installer are responsible for checking drawings and quotations against the job conditions before order. The customer is responsible for the correct quantities required to complete the project.  The customer is responsible for project management.
      2. Installation advice is not part of a design and supply service, should your appointed installer require advice on installation practices a charge will be made to the customer. The charge will be £30.00 + VAT per hour for site visits including travelling time with a minimum charge of one hour and charged per 30 minutes thereafter.
    1. Warranties
    1. One year installation guarantee on installation workmanship.
    2. Kitchen cabinets, all hinges and mechanisms: 1 - 25 year parts guarantee dependant on component and manufacturer.
    3. Bedroom cabinets, all hinges and mechanisms: 1 - 25 year parts guarantee dependant on component and manufacturer.
    4. Appliances, sinks and taps carry each individual manufacturer guarantees.
    5. A guide to general maintenance and care will be provided on completion of each project to help you keep your goods in good working order.
    6. Guarantees will be void on miss use and lack of maintenance.